Hello,
We are implementing the following scenario, using campaign automation:
Send an email with survey to a predefined target group. If the partner respond Yes to question A, a thank you email is sent and this partner is added to a specific target group. If partner respond No to question A, a thank you email is sent and the partner is added to a different target group.
Now we need to apply the following rule:
If no answers are received from the partner in the time period of 1 week, the initial email is resend to this partner.
How can we apply this rule in campaign automation?
Thanks and Regards,
SM