Hello,
I've the following scenario in campaign automation: send an email with survey to the selected TG, and according to the partner answers some rules are defined.
When the the survey answers are submited by the partners, the system automaticaly creates an activity - 0000 - Data.
My first question is, it is possible to change the activity type?
My 2nd question: When execute a campaign (without campaign automation), is it possible to generated an activity in order to store the survey answers?
Thanks & Regards,
Susana