Hi,
I have created a simple reward rule group where category applicable is CONSUME ( Consumption ).
I have designed a rule where in Points defined the in member activity need to be redeemed from membership account ( similar to POS_REDEEM ) activity given by SAP.
My reward rule group is released and even the reward rule is released.The Cache has been refreshed.
But wen i try to process a member activity with points and points type , SAP processing log stated 'No applicable reward rule group' and log shows the category as 'CONSUME' but still states my reward rule group version 001 is not applicable.
I waited for next date to process the new member activity and refresh the cache everythime i do so.
Everything works fine with the accrual rule but not with redemption.
Has anybody faced this issue.
Regards
Pratyasha Shishodia