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Loyalty Management - Error when saving Reward Rule

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Hi Experts,

 

I have created a new dynamic attribute with ID: Z_DEMO_COUNTER (see attachment). This dynamic attribute is assigned to my loyalty program and this attribute is updated correctly.

 

Now I want to create a new reward rule that triggers the change of the tier level of the membership when a specific points amount is reached (see also attachment). When I try to save the reward I receive the error message that ID XXX is initial, unknown or it does not have the correct object type. It also says 'Error when saving rule version'.

 

The same error I receive, if I try to add the dynamic attribute to the formula of my reward rule that updates the dynamic attribute (see attachment 2). So I assume the dynamic attribute is wrong defined in customizing?

 

What does that supose to mean?

 

My thread seems to be related to this thread: http://scn.sap.com/thread/1510960. Error Handling in SAP CRM Loyalty Management seems to be not sufucient as it does not explain the error so a user can understand what to do here.

 

Any help is greatly appreciated.

 

BR/

 

Oliver


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