Hi,
I have maintain the activity types as EARN-ACCURAL-PRDPURCHASE ORD and REDEEM-CONSUME-REDEMPTION ORDER.
Then I have maintain the rules for point accural and redemption.
For the redemption rule I choose "Redeem Points" as rule action.
When I execute the Loyalty earn points sales order the member activity Product Purchase Order with category Earning Potential is executed.
But in the Earning Potential member activity Redeem points is also working and Member Activity (Specific).Loyalty Points (the points which is maintained in the product master) are also deducting from the loyalty points.
So, at the same time both accural and redemption rules are working in Product Purchase Order transaction.
Do you have any idea why this can be happening? And how can I fix it?
Thanks in advance,
Nihan