Good afternoon experts
We are running SAP CRM 7 with EHP2.
After executing a campaign (on channel export to file) the job status is “Job Ended Without any Error Leading to Cancellation “.
The contacts in the statistics area are updated and in the messages area the diagnosis is “The file export could not be carried out completely”.
There was an issue with the folder to which the file was exported. Now that issue is solved.
How can I run the campaign again for the same target group? And what can I do in order to correct the statistcs (I don’t want to have the number of contacts doubled in the statistics area)?
Thank in advance you for any input