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Segmentation Basis count is not updated
Hi Expert,In CRM 7.0, EHP3, we defined Segmentation Basis using Target Group report. This is scheduled in 2-step batch job. However, job completed successfully without updating the segmentation Basis...
View ArticleCampaign segment builder using Flex-UI : Filter condition combinations
Hi Experts I am working on Campaign segment builder using Flex-UI. I see some possibilities and limitations as mentioned below. Can you any expert answer my questions. Possible: OR between filter...
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Dates in CRM Trade Promotions
A trade promotion can have different date types assigned having a different meaning for the business process. The planned and actual date for the trade promotion are available as per standard design....
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Understanding of Segment Display Distribution button functionality
Hi Experts When I click on Display Distribution, it shows the count for given filter criteria. And also it shows value for others (563) and No Values (35612). The addition of others and No Values is...
View ArticleELM- Is campaign mass generation possible ?
Hi All, Requirement is to create multiple campaigns through upload in CRM.In ELM we don't have any option to create mass campaigns. Please suggest how to achieve this? Regards,Nalini
View ArticleOffline Approval without using workflow
Hello Experts, I need to send an email with Confirmation or Rejection. After receiving this e-mail and clicking proper link (Confirm / Reject) new e-mail message window should open, for example in...
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How to achieve Number Ranges in third party CRM tool and in SAP CRM
Hello Guru's, My business requirement is I have to create LEAD from third party CRM tool to SAP CRM and vice versa i want to maintain number ranges for created lead in both side.How can I achieve this...
View ArticleMarketing attribute value different in Display/Change mode
Hi all, For a particular customer when we are trying to see the marketing attribute value using the transaction BP, then we see different values in display/change mode. We have checked at the table...
View ArticleDynamic attribute in CRM Loyalty
Hi,I am creating a new dynamic attribute for Year to Date total amount spent by a customer when a member activity gets created. I created the dynamic attribute in SPRO under the...
View ArticleTransport of Loyalty Programs
Hi ,Can we transport Loyalty programs created with the Reward Rule Groups and Ruleset. I know how to transport rules. Is there anyway to transport rule groups and rulesets and loaylty programs, instead...
View ArticleDelete Released Campaigns
How to delete a campaign which is already released and has many activities which are associated with it. Is there any report which can be used to delete such campaigns or can we delete directly?
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dynamic attributes
Hello experts. Faceв with trouble in my job.I need to create an attribute set for segmentation by dynamic attributes names and values in loyd_msh_msdyn table.just short explain how data lies in table.;...
View ArticleLead Nurturing - Qualification Level
My customer is working on lead nurturing and have the following criteria:Use campaign management to send out communication to customers with an existing lead.Use an email and a survey to communicate to...
View ArticleSegmentation Model not working in IE11
Hi, I am not able to launch segment builder screen on IE11. It keeps on loading. However, I am able to launch the same on latest mozilla. Can anyone help me fix this as I cannot ask the customer to...
View ArticleSegmentation Model or Flex Based Graphical Modeler not working in IE11 Browser
Issue: Segmentation Model or Flex Based Graphical Modeler not working in IE11 Browser If you have following Flex Segmentation Modeler issue: Flex Modeler screen does not appear in full size and would...
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Empty filter search result in segmentation
Hi everyone, I have created an Attribute List to use for segmentation. It turns out, when I want to add a filter, and I click on the attribute, then i press "Select filter", the pop-up that appears,...
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Access error during TG send to channel via marketing campeign automation
Hello everybody! Marketing campaign automation is made on workflow engine and executed under WF-BATCH user. WF_BATCh has SAP ALL profile do there are no problem during any step of workflow execution.In...
View ArticleHow to transport Loyalty Reward Rule Groups and Rules to other client?
Dear Experts, I have created few RRG and reward rules in a loyalty program. As I understand from SAP documentation, we use transaction CRM_FDT_TRANS to transport rule. However, when I run this...
View Articlehow to configure TPM Pricing.
Hi All, I am trying to configure Pricing in TPM based on customer price discount and quantity discount for particual time interval but not able to achive. Please guide me how to configure TPM Pricing....
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Upload Products
Hello SAP, does anyone know if there is a possible way to upload products to the contact details of workset 'Social Contact Intelligence'. Since I'm only using interactions and contacts which have been...
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