Hi Experts,
We have a requirement where in we need to publish the survey/ send the survey embedded in mail form:
The Customer answers the surveys.
The survey responses are sent to Survey mailer.
The Survey mailere sends the responses to CRM Server.
I have read many threads in the forum but could not come to a conclusion. I am looking for answers to the following questions:
1. How can we configure Survey mailer with CRM Server.
2. Is survey mailer a mailing server that sends the mails from CRM or it is a component of CRM itself?
3. The detailed step by step process to follow http(s) approach
Your inputs would be highly appreciated.
Thanks and Regards,
Ananya