Hi all,
I am working on a scenario were i have to send out mails to BP and re there reply's through mail.
So I created a campaign automation (ref:http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/20283126-36ca-2d10-6983-92ed18d36644?quicklink=index&overridelayout=true) and send mail to BPs. The mail has a attached survey and it has been created with Mailto parameter (ref:http://wiki.sdn.sap.com/wiki/display/CRM/Survey+processing+without+opening+a+connection+to+the+CRM+Backend+from+the+Internet).
When the BP will open the attached survey and reply on it, a mail is created and send to the SAP system via outlook. This mail is getting process by the exit 'CL_SVY_SMTP_INBOUND'. after processing is completed the values are updated in the Survey evaluation of the respective survey.
But the inbound processing is not able to trigger the campaign automation.
I cannot use BSP as the BPs are outside the client network.
My question is can we use mailto in the campaign automation scenario??
