Hi Caique,
How are you! I am doing good.
I am trying to process member activities created in external system in SAP CRM to calculate points.
Now, How to bring in data from the member activity in external system - I am trying LSMW for bringing in the data.
Initially a flat file - Excel sheet - with details like Name, Date of Activity and Amount have been entered.
How do I specify which Loyalty program need to be called? The external file will pass only the three details passed. I want SAP CRM Loyalty to determine which program is triggered and which rules apply! How to go about it.
My understanding is without specifying which Loyalty Program ( which means without mentioning the Membership ID) loyalty processing cannot be done from an external system.
Please help me in resolving this.
Regards,
Krish