Lead management topic
hi, i am chandu, i am getting errors while doing lead transaction process in lead management those errors are 1.sales organization unit does not have these attributes.2.product samsung is not...
View Articlewhile creating lead using External list its not creating but bp is created...
hi, This is Chandu ,while creating leads using External list in webui it is giving errors .The errors is target group and bp transaction process are not proceed and only bp is created..so...
View ArticlePoint Settlement Product (Loyalty Partnership)
Dear Expert, Could any one please explain or share regarding point settlement products in a loyalty partnership program? For example, Company A has a loyalty partnership with Company B, so in the...
View ArticleConverting Marketing Prospects to BP
Hi. we are using CRM 7.0 EhP1. I created and used a mapping format & ELM to create a marketing prospect in CRM. The mapping format consisted mostly of contact person fields.I then converted the...
View ArticleSearching Leads by Partner Function
Greetings! I am attempting to search for Leads by the criterion "Partner Function". When the results come back, it displays Leads where the specific function is not being used in addition to the ones...
View ArticleHow to transport Loyalty Reward Rule Groups and Rules to other client?
Dear Experts, I have created few RRG and reward rules in a loyalty program. As I understand from SAP documentation, we use transaction CRM_FDT_TRANS to transport rule. However, when I run this...
View ArticleClik here to view.
How to create a loyalty program
Hello everybody,This document shows how to create a simple loyalty program. If you have any question regarding how to configure member activities, you can check our last document ->...
View ArticleLoyalty Membership Creation
Hi Experts, When I click on Save in webui , in Loyalty Membership Creation screen, I get an error saying : Membership Not Bound . I have maintained the Number Range for Loyalty Membership : LOY_MSH_ID....
View ArticleVisit Plans: link activity with visit plan
Hello Experts After generating activities using a visit plan, we cannot see any relation between the activities and visit plan that generated them. Is there any table or FM that will fetch the...
View ArticleClik here to view.
Loyalty management in Retailers
Hello Experts, Most of you read a lot of blogs that starts always the same way, with me won’t be different… but please, keep on reading! I was wondering about create a blog post regarding customer...
View ArticleHierarchy view in Marketing Calendar
Dear experts, We have a Marketing Plan and below this we have one or more Trade Promotions. But when we are searching M-Plan and TP in Marketing Calendar, we are not getting any hierarchy view.We are...
View ArticleLoyalty Member Activity in Sales order
Hi We have configured our Sales order ( standard ) to work for both redemption and accrual and we are not using LTAA or LTAR. Our sales order is configured for Flexible Payment. 1. We want to...
View ArticleRebate Statistics - Integration with Funds Managment
Dear SAP Exeperts, We are investigating the Rebate Solution in ECC 6.0 in conjunction with CRM TPM-TFM EHP1 (7.0); considering the following scenario:-Rebate Conditions are created in CRM and the...
View ArticleMember Activity from external system
Hi Caique, How are you! I am doing good. I am trying to process member activities created in external system in SAP CRM to calculate points. Now, How to bring in data from the member activity in...
View ArticleCRM TPM
Hi Experts, Am trying to learn TPM , where i have gone through the below links & few threads in CRM forum....
View ArticleSegmentation Model - Authorizations
Hi All! I need to control authorizations about the customer data base when specific user roles use the graphic segmentator. For example, User 1 is the responsible of 1000 Sales Org, User 2 is the...
View ArticleCRM and POSDM integration
Dear Expert, We are planning to use Loyalty Management functionalty in CRM 7 (EhP2).As we would like to integrate POSDM with CRM for generating asynch member activities. Can you please let me know how...
View ArticleClik here to view.
Install Base Management Introduction
INSTALL BASE MANAGEMENT (Introduction) Installed base management enables the representation of objects installed at your customer’s site (such as devices, machines, software, and so on) for which a...
View ArticleClik here to view.
Lead Status Reason Description Table
Dear All,In my lead transaction when I change the status of the lead to lost, the system asks me for a description, like lost to competitor etc, in which table can I find this description lost to...
View ArticleClik here to view.
Configuration of Install Base Management (follow up document for...
Creating Install Base: CUSTOMIZATION STEPS FOR CREATING CATEGORIES, OBJECT FAMILIES FOR INSTALL BASE (IB) Creating Install Base (IB): Run the Transaction (/n IB51) Creating Categories for Install base...
View Article