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Wrong number of members in a TG. Infoset query vs Segment Builder.

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Hi gurus,

 

I've discovered an issue in our CRM System (BBPCRM 600) and I have no idea of how to solve.

 

For our marketing segmentation, we've created a Infoset (SQ02) with a link between standard (BUT000, CRMD_ORDERADM_H, CRMD_OPPORT_H) and custom tables. Over this infoset, I've created an infoset query (SQ01).

 

During our test, we've noticed the following: Using the same filters in segment builder and in infoset query, results are not the same!! Segment builder adds more partners to our TG's and even these partner doesn´t met the filters!

 

For Example:

 

Using POSTING DATE from CRMD_ORDERADM_H as filter: From 01/01/2014 to 01/312014.

 

Using infoset query, all partners I'm getting are correct, all of them have CRM operations for this date interval.

 

However, using this same filter in segment builder, the resulting list of partners has one more than query list...and this partner doesn´t have any operation for the chosen internval.

 

How is this possible? Why results are not the same? Any ideas? Is there any BADI for segment builder that must be checked?

 

A lot of thanks!!

 

Message was edited by: SAP _ES


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