CRM 7.0 Flex Segmentation Performance
Hi Gurus We are using the Flex Segmentation Modeler on CRM 7.0 EHP02. This is not the High Volume Segmentation, just Standard Segmentation with the Flex. What we have noticed is that the performance...
View ArticleWhy and when should I store data of my social contacts in SAP CRM?
Many companies not only analyze what people talk about their products, but started also engaging in a more interactive way with them. A conversational style has evolved. Even one-to-one interactions...
View ArticleCustomer Engagement Intelligence CEI - how to integrate customer specific data
Consultants involved in CEI implementation projects recently approached me when doing project effort estimates and project planning. Questions were around customer specific data an the required steps...
View Articleenhance campaign approval (WS10001004)
Hi, I need to enhance SAP standard campaign approval (WS10001004) to send an email when the status was changed (eg, to approver when status is ready for change, to creator when campaign is rejected or...
View ArticleImplementation of Loyatly management with out campaigns and sales orders
Hi, We have a specific requirement that a business partner can be awarded loyalty points based on some non marketing activities such as complete profile updation, provide a referral to a business, etc....
View ArticleAdd Data into Collection wrapper ?
HI Expert , I have an urgent requirement that I have to add data into Quotation under Item Assignment block .like you are able to see data for product , Qty , Proposed price (I have to add data in...
View ArticleSegmentation: How to create a Profile Set and Profile?
Hi Experts, I wanted to create a Profile Set and a Profile for Segmenation Purposes. It is explained that when entering with the MARKETING_PRO Business Role there should be a link on the Marketing Home...
View ArticleHow to Get the Current Activity ID generated for the Campaign executed in the...
Hi ALl, I am creating a campaign and executing the same. An Attachment based on the mail form and Activities are getting created. My requirement is to get the activities which are created for the...
View ArticleMail Forms
Hi I am trying to import a webpage into the mailform editor, it is first saved as html.On import local file SAP either does nothing or prints @ Document has been deleted because it may have contained...
View ArticlePersonalized mail forms restriction to users
Dears, Do we have an option to restrict certain mailforms to few users ? Say i have 10 mail forms created and i want to make sure that only 5 can be accessed via a certain business role or via a...
View ArticleDeployment Recommendations for Customer Engagement Intelligence 1.1
There is a new presentation available (see link below) that guides you trough the different CEI deployment options and provides guidance onwhat's recommended and what's allowed in the context of CEI...
View Articlecalculated marketing attribute in crm segmentation
Good afternoon experts I am looking for some simple advice.Currently we are using segmentation via BW. (BW APD -> CRM ADS - Info set - Data Source - Attribute list). For calculated fields (ex:...
View ArticleWebUI Appearance of a Marketing Attribute based on Value Table
Hi Experts I have tried creating my first marketing attribute based on a value table. This is based on a value table, ZMKT_MEASURE with an associated text table allowing the values to have multiple...
View ArticleMarket Planning and Campaign Management and Trade Promotion Mangement
Waht is exact difference between Campaign Management and Trade Promotion Management ? According to my undersatnding , The Campaign which is directly targeted towards End Customers is Campign Management...
View ArticleSending Adobe form in perzonalized mail forms
Hi I created a personalized mail form and I want to send the Adobe PDF form of the contract to the customer along with the personalized mail forms. I know how to send a personalized mail form, but not...
View ArticleCount not getting displayed in graphic modeler- CRM Segmentation using Infosets
Dear All,We have added certain Z fields to the business partner ,since the user is going to fill these fields when capturing the account details, the user does not want to fill them again in marketing...
View ArticleSome Business Scenerio
Hi Experts , We have a scenerio, where we want to incorporate the Business Process into automobile vertical. Currently as per our process we have Dealers who are customers for us and end customers who...
View ArticleTranslation Attribute lists
Hi *, does anyone now a possibility to translate attribute lists chooseble in the segmentation or do we have to use one language for all countries? Kind regardsThomas
View ArticleCRM Survey Cookbook or guide
Dear forum colleagues, Im looking for documentation on Crm Survey Suite. I have been trying to find guides or cookbooks in this forum, but have not seen any. Does anyone know where can I find them or...
View Articlecreating custom member activity types in Loyalty management
Hello, I have created a new member activity type (copying an existing activity type) and assigned it to the activity category. Now when I try to create the member activity of this new type, in web UI,...
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