Time Zone in call list
Hello All, Currently, In my call list time zone after uploading the call list shows my time zone i would like to see the account's time zone. Is there a way to fix this issue and bring my account's...
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Harvesting tweets from Twitter and loading it as interactions into SAP hybris...
Disclaimer This tutorial is intended as a guide for the creation of demo/test data only. The sample script provided is not intended for use in a productive system.PurposeThe main purpose of this...
View ArticleRequirement for implementation of Interaction center
Hi,We are working on SAP CRM 7.0 ehp1. I need to implement the functionalities of interaction center. Please let me know if any other SAP component needs to be installed to implement the Interaction...
View ArticleButton configuration issue
Hello everyone!We upgraded SAP CRM to EHP3 and as i heard there should have been button configuration function avaliable in WEBUI. But there is not...May be we need to switch it on? Or check any...
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Dates in CRM Trade Promotions
A trade promotion can have different date types assigned having a different meaning for the business process. The planned and actual date for the trade promotion are available as per standard design....
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Mass Change / Mass Copy in CRM Trade Promotions
This document provides some information about the mass change and mass copy process in trade promotions. In certain business scenarios, such as the mass approval process, it is required to change or...
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Rebate Conditions in CRM Trade Promotions
A CRM trade promotion may generate different types of conditions. Depending on the trade spends a trade promotion will generate price determination relevant conditions such as pricing conditions (PR),...
View ArticleCampaign Tracking
Hi All, Our client using the EHP3 and our requirement is Track the campaign response. We are executing the Email campaign to different target group of customer and client wants to know how many people...
View ArticleAgainst one lead there should be only one opportunity has to be created...?
Hi experts Can any one tell me how can i restrict system to restrict Against one lead there should be only one opportunity has to be created...? Scenario: end user should only create only unique...
View ArticleAdjust segmenation settings after system copy
Hi, our customer is using segmentation and is using the job 'CRM_MKTTG_TREX' for updating. Quality assurance systems is using the same trex as productive system. After systemcopy the index for...
View ArticleTiered growth rebate Condition Technique in TPM scenario.
In my business scenario for TPM where we are creating sales order in ECC. In this case if I want to implement Tiered growth rebate then do I need to create condition type for rebate (BO) and Pricing...
View ArticleSAP CRM Campaign templates
Hi SAP Gurus, I understand campaign templates are like transactions and we can not transport between SAP instances (like from Dev to a QA environments), but my question is if you are aware of any tools...
View ArticleLoyalty - Points Expiry - Notification to Customer and Extension
Hi Gurus We have a unique requirement whereby the clients want to do 2 things. 1: Notify Customers when some of their points are about to expire2: If a customer performs a specific action...
View ArticleReplicate Campaign from SAP Hybris to SAP CRM on premise
Hi, Can any one suggest me a solution for replicating Created Campaign in SAP Hybris Marketing to SAP CRM on premise. Where later i can search and find Campaign and add Target Group in CRM. Thanks in...
View ArticleExtranalist Management
Friends My externalist management template is not working , could you send if you have any example templates ?. one for mapping format two for upload BP, lead email id : jayapala_sh at yahoo dot com...
View Articletemplate for external list management
Could some one pass on external list management template ? one for field mapping and another one is lead and BP creation? Thanks in advance
View ArticleDump when adding marketing permissions
Hello everybody, we are having a problem with the function modules CRM_BUPA_MKT_PERM_ADD and CRM_BUPA_MKT_PERM_SAVE_TABS. The problem is very similar to this post: Dump when adding Marketing...
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External List Management Handbook
EXTERNAL LIST MANAGEMENTFor business scenarios there is a deal with large amounts of data, customers require solutions that are scalable and robust. This is vital especially in the case of marketing...
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Lead Distribution Method: Manual Employee Selection
Hello, on CRM 7.0 EHp 2, I want to assign a new Responsible Employee to set of Leads using the Distribution Method "Manual Employee Selection" as follow: Step 1: Search and Select the Leads in the...
View ArticleTPM-FM: pricing procedure determination for budget postings
Hi Experts, We are setting up Funds management for trade promotions in CRM 7.0 We have set up fund plans and funds with attributes like account/account hierarchy and product hierarchy. When we try to...
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